Terms of Sale

Toylex R Us

Terms of Sales

When purchasing our used Toyota parts

Introduction 

Welcome to Toylex R Us Toyota Wrecker's Terms of Sales Page

At Toylex Toyota Wreckers, customer satisfaction is our top priority. We highly value your feedback as it provides valuable insights into areas where we can improve our services. If, for any reason, you encounter an issue, please contact us first. We are committed to promptly addressing any concerns and ensuring your experience with us is nothing short of exceptional.

We appreciate your communication via email and assure you that any emails received will be promptly responded to during our business hours, which are from 8:00 am to 5:00 pm, Monday to Friday (excluding public holidays). Our dedicated team is committed to ensuring a swift and thorough response to address your inquiries and provide the assistance you may require for a seamless experience.

Transaction Guidelines: Payment, Dispatch, and Return Policies

We accept various payment methods, including PayPal, MasterCard, VISA, Bank Transfer, EFTPOS, and Cash on Pick up. If you intend to pay upon pickup, kindly notify us in advance so that we can ensure your parts are prepared and ready for your convenience.

We strive to dispatch your item promptly, typically within one day of receiving payment. In certain instances, we may expedite the shipping process to dispatch your order on the same day.

Refunds are provided for returns only in the case of a misrepresented item. To ensure accuracy before purchase, please contact us with your vehicle information (VIN number), and we will verify compatibility for you. Kindly refrain from making assumptions about fitment and reach out to us for confirmation as we do not offer refunds for cases such as but not limited to.

If freight cost is not in the listing, please contact us with your postcode and suburb for a quote before purchasing.

When purchasing Toylex’s products or services, you agree that: 

• • The goods are second hand and in a satisfactory condition and parts the supplied are as requested
  • Replacement warranty on goods for 30, 60 or 90 Days as specified at the time of sale. Warranty periods may be longer if stipulated in the advert.
  • The warranty period begins strictly from the date of invoice. There are no exceptions.
  • All Deposits paid will be deemed as a purchase order and are non-returnable.
    Toylex R Us Pty Ltd will not accept returns due to incorrect diagnosis or if the item is no longer required.
  • Under no circumstances will re-worked goods be accepted for credit.
  • Warranty will be void if incorrect installation, lack of lubricant, incorrect lubricant, or faulty cooling system causes damage.
  • Toylex R Us P/L will not be held responsible for any labour costs, towing or unauthorized repairs.
  • Electrical items will have a limited warranty period specified in the advert or at the time of purchase.
    NOTE: Toylex R Us will not accept returns on electrical items due to incorrect diagnosis.
  • All goods remain the property of Toylex R Us until full payment is made and all cheques have cleared. 
  • If the engine is installed here at Toylex R Us, we offer a 1000 Kilometre service free of charge
  • Entry may be denied or you may be asked to leave at the discretion of management
  • Customers are not permitted inside the workshop without approved supervision
  • All engines are sold as “bare long”. All attached accessories are not included in warranty and are left on engines for the convenience of the buyer only.
    It is the buyer's responsibility to ensure the radiator has been professionally cleaned and tested by a qualified repairer and evidence of this must be available in the event of a warranty claim.
  • NOTE: Any engine that has been overheated will be void of any warranty, it is the buyer’s responsibility to ensure the engine is not operated above the temperature specified by the engine’s manufacturer.
  • NOTE: Warranty does not cover damage to engine due to oil leaks. It is the buyers responsibility to ensure the condition of all gaskets and oil seals before fitting, and to notify the seller immediately in the event of an oil leak.

If unsure about anything please contact us to verify before proceeding, It is better to know where you stand and we are always here to help

Appreciation Acknowledgment

We kindly request that you proceed with a purchase only if you thoroughly understand and agree to abide by our Terms and Conditions. Your acknowledgment and adherence to these terms are sincerely appreciated.

We encourage you to reach out to us if you are dissatisfied with your item before leaving feedback, as we believe that most issues can be effectively resolved through communication. Your satisfaction is our priority, and we are committed to addressing any concerns you may have.

Toyota Affiliation Disclaimer

Toylex R Us has no affiliation with or sponsorship or approval from Toyota or any member of the Toyota group of companies.